Answered By: Dino Yeo
Last Updated: Sep 19, 2020     Views: 8

Depending on what browser are you using, if you are using Chrome, Firefox, or Microsoft Edge (Internet Explorer), you can call up "clearing cache and cookies" function by pressing "Control-Shift-Delete". If you are using Safari via Mac, you can refer to this section. Sometimes clearing "cache and cookies" does not help, one of the reasons could be the history was not completely wipe out.

 

Note: If you are looking for Private Browsing such as Incognito for Chrome or Private Window for Firefox, Microsoft Edge or Safari, please click here to go to the section directly.

 

Chrome:

  1. Press "Control-Shift-Delete"
  2. Select "All time" under Time range
  3. Make sure only "Cookies" and "Cached" are ticked as shown below
  4. Leaving the rest un-ticked, click "Clear data" will do

 

Firefox:

  1. Press "Control-Shift-Delete"
  2. Select "Everything" under Time range
  3. Make sure only "Cookies" and "Cache" are ticked as shown below
  4. Leaving the rest un-ticked, click "OK" will do

 

Microsoft Edge (aka Internet Explorer)

  1. Press "Control-Shift-Delete"
  2. Select "All time" under Time range
  3. Make sure only "Cookies" and "Cached" are ticked as shown below
  4. Leaving the rest un-ticked, click "Clear now" will do

 

Safari (For Mac users)

  1. Select "Safari" > "Preference"
  2. Select "Privacy" tab
  3. Click "Manage Website Data..." under "Cookies and website data"

  1. Click "Remove All"

 

 

Private Browsing (To launch a browser that does not store "cache and cookies" after the browser is closed". This is alternative to clearing "cache and cookies manually. Good for troubleshooting issue.)

 

Chrome's version is called as Incognito. It can be launch from Chrome by pressing "Control-Shift-N".

Firefox's version is called as Private Window. It can be launch from Firefox by pressing "Control-Shift-P".

Microsoft Edge's version is called as In-Private Window. It can be launch from Microsoft Edge by pressing "Control-Shift-N".

Safari's version is called as Private Browsing Mode. It can be launch from Safari by pressing "Shift-Command-N".